FAQ & Site Info

Terms of Service

CUSTOMER IS RESPONSIBLE FOR KNOWING THE ITEMS THEY ARE PURCHASING. MYLUXURY1ST IS NOT RESPONSIBLE IF YOU CHOOSE THE WRONG PRODUCT, QUANTITY, GRAMS, OR COLOR.

Buyer pays 25% Return Merchandise Fee to MyLuxury1st for ANY Returns & the difference of any Exchange!

Return Merchandise Fees of 25% are non-refundable and cover the cost of processing, shipping & return fees to MyLuxury1st

If item is at fault of me, I will refund 100% + shipping expense

DO NOT WAIT LONGER THAN 7 days! After 1 WEEK, I ASSUME YOU ARE HAPPY & ALL SALES ARE FINAL

Products must be Un-opened and in Absolute New Condition!

UNDER FEDERAL LAW
Buyers can not return hair products due to customer care & hygiene concerns if pack has been altered or opened!

DO NOT REMOVE HAIR FROM CLEAR SLEEVE OR PLACE CARD!

PLEASE EXAMINE HAIR IN CLEAR PACKAGING!

You may not open the pack, try it on, brush, comb, run fingers through, style, cut, curl, braid, spray, wash, dye, flat iron, heat or treat hair at all for Consideration of a Return!

Extensions must be shipped back at customer’s expense in ORIGINAL RE-SALE CONDITION

-If packaging is opened or destroyed your Refund is @ 50% because packaging costs 
-If package is opened and hair has been removed from original, SALE IS FINAL* NO REFUND!

Shopping online for Human Hair is conveniently delivered to your door & offline stores may not accept returns due to liability

READ FAQ IN THE TOP RIGHT CORNER FOR MORE INFORMATION

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